Health Care Certificate

At Lancashire Teaching Hospitals joining us here as a health care assistant (HCA) means you will get a robust introduction before you join your allocated ward.  You will be given two and a half weeks training with our highly experienced HCA Training Officers; they will support and guide you through the induction and your Care Certificate.

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Guiding you through

Our HCA Training Officers are passionate about ensuring that the induction not only will give you the underpinning knowledge required to achieve the Care Certificate but it is aimed to give you the right practical skills that will enable you to become a fully functional member of the team.

HCA team receiving award

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In only 6 weeks

We have been providing the Care Certificate since June 2015, nationally the target for achieving the Care Certificate is approximately twelve weeks; here at the Trust you will achieve it in six weeks.

In recognition of our achievements our team was awarded by Health Education North West a Highly Commended Award for its Health Care Assistant Development Programme.

The new programme designed by the Health Care Assistant Training Officers has seen 98% of newly appointed Health Care Assistants complete the Care Certificate within six weeks.

Come join us and see how far you can go.

Senior Healthcare Assistant wins Quality Award

In April 2016 Allyson Rigby, Senior Healthcare Assistant working in the Emergency Department, Royal Preston Hospital (RPH) won the ‘Caring Category’ Quality Award. This was in recognition of the adaptation to patient wristbands for patients with dementia in the Emergency Department.

Allyson completed Intermediate Nursing Care Skills in 2012 facilitated by Amanda Hones, Healthcare Assistant Training Officer based at The Health Academy, Royal Preston Hospital.  She was then nominated for NCFE Level 2 Certificate in The Principles of Dementia Care in 2014, led by Pat White, Head of Clinical Education and also part of The Health Academy. “I enjoyed and completed this training, it helped me identify a way I could ensure person-centred care for patients with dementia”, Allyson also stated “this lead me to undertake a Clinical Academic Research internship in conjunction with the University of Central Lancashire (UCLan) and the Emergency Department at Royal Preston Hospital”.

Allyson is now recognised as a ‘Dementia Champion’ and involved in the Adult Safeguarding Group in the Emergency Department, and the Older Peoples Steering Group at Royal Preston Hospital. “I have presented at a Research and Innovation Showcase in the lecture theatre at the Education Centre, RPH and at the Internship presentations at UCLan, answering questions afterwards from Health Professionals, Lecturers and the general public”.

awards picture

It is hoped that person-centred care for patients with dementia will be further improved following mechanisms that have been put in place in the Emergency Department, with a view to them becoming embedded as part of normal clinical practice throughout Lancashire Teaching Hospitals NHS Foundation Trust.