Matrons’ and Professional Leads’ Leadership Program

Webinar: Leadership essentials

If others look to you for direction, you are leading – whether you hold a formal title or not. Watch this recorded webinar to explore the essential skills needed to strengthen your professional influence, inspire confidence, and improve clinical outcomes. This is designed for all members in leadership roles, especially those who see themselves as ‘accidental leaders,’ as well as those aspiring to step into leadership positions in the future.

Updated: Feb 2, 2026

Webinar: Leadership essentials 2

This recorded webinar focuses on honing leadership strategies and skills necessary for managing diverse teams, navigating change, and enhancing patient care. It is complementary to Leadership essentials 1 webinar but stands alone and does not need you to have watched the first webinar.

Updated: Dec 1, 2025

Emotional Intelligence

This module will help you understand the concept of “emotional intelligence” and how it supports everyday human interactions and leadership within modern healthcare environments.

Updated: May 5, 2023

Inclusion essentials

An inclusive organisation is one that’s able to leverage diversity of skills, experience and perspectives in a way that enables everyone to give their best and delivers competitive advantage. Combining thought-provoking drama with insight from leading equality, diversity and inclusion experts, Inclusion Essentials looks at how to identify and respond to discrimination, harassment and bullying in the workplace and offers guidance on creating an inclusive working environment and providing an inclusive service.

Updated: Jun 8, 2023

Inclusive leadership

If we think about diversity as being the ‘mix’, then an inclusive leader is one who is able to actively draw out and use the knowledge, skills and insights of this diverse mix. Inclusive leaders do this by creating an inclusive workplace culture, building inclusive relationships both within their immediate team and beyond, and eliminating the impact of unconscious bias on their decisions

Updated: Nov 7, 2024

Compassionate and Inclusive Leadership

Compassionate and inclusive leadership fosters connection, empathy, and support within teams, creating environments where everyone feels valued and empowered to thrive. This recorded webinar will equip you with the skills to lead with understanding, inclusivity, and self-compassion.

Updated: Mar 25, 2025

Webinar: Building a culture of civility in the NHS

A culture of civility is essential for fostering collaboration, improving team dynamics, and enhancing patient care. This recorded webinar explores the impact of civility in the workplace and provides practical strategies to promote respect and professionalism across the NHS.

Updated: May 19, 2025

Understanding unconscious bias

An introduction to unconscious bias looks at the phenomenon of unconscious bias, why it develops and how it can affect our thought processes, relationships and decision-making. Produced in partnership with leading UK business psychology consultancy Pearn Kandola LLP, the course combines re-staged psychological experiments and original drama with expert analysis to examine the impact of bias in the workplace and looks at how to address it at both an individual and organisational level.

Updated: Sep 16, 2019

The impact of micro-behaviours

Micro-behaviours are the tiny things that we say and do that tell those around us about what we’re feeling or thinking. We’re often not even aware of them happening, but they can have a huge impact on working relationships and team dynamics and are often a key indicator of unconscious bias.

Updated: Nov 7, 2024

Preventing bullying and harassment

This module will help you identify when behaviour is bullying or harassment. It will also help you reflect on what is needed to create a working environment in which people feel respected and able to work to the best of their ability.

Updated: Nov 30, 2022

Webinar: Preventing bullying and harassment

In this recorded webinar, learn how to identify if behaviour is bullying or harassment. You will also learn how to help cultivate an environment where everyone feels equally respected and able to work to the best of their ability.

Updated: Sep 4, 2024

Tackling sexual harassment in the workplace: a complete guide

Featuring leading behavioural and legal experts combined with original drama and compelling first-person accounts, this course takes a fresh look at the nature of sexual harassment, setting out the moral, business and legal case for tackling it and providing guidance on bringing about positive cultural change through the use of bystander interventions, robust sexual harassment policies and effective reporting systems.

Updated: Jan 6, 2026

Webinar: Preventing sexual misconduct in the workplace

In this recorded webinar we will explain NHS England’s new programme of work to prevent sexual misconduct at work, including the sexual safety charter and what they want employers to be doing to support staff. We will also explain the role of the BMA in providing support to our members who have been a target of sexual misconduct and how doctors can be better allies when they witness this behaviour at work.

Updated: Feb 6, 2025

Managing absence

This module will give an overview of best practice for employers dealing with absences from work, a clear explanation of the litigation risks when managing both long term and short term absences and will take a focussed look at key problem areas for employers.

Updated: Oct 06, 2021

Webinar: Building psychological safety in teams

Psychological safety is one of the strongest predictors of team learning, collaboration, and performance especially in clinical environments where clarity, trust, and openness directly impact patient care.

Updated: Feb 10, 2026

How to get the best out of your team

With modern healthcare increasingly being delivered by multi-disciplinary teams, this module explores the dynamics of teamworking to help you understand how you can support your colleagues, avoid pitfalls, and contribute effectively to team outcomes.

Updated: May 9, 2023

Webinar: Personal and team resilience

This recorded webinar will concentrate on individual and team resilience. We will look at what resilience means and why it is important to your wellbeing and learn more about the five fundamentals of building resilience.

Updated: Sep 4, 2024

Workload and time management

This module looks at how you currently manage your time and workload, helping you scrutinise your approach to time, address your challenges and equipping you with tools to give you more control and improve your effectiveness.

Updated: May 27, 2025

Webinar: Time management: Practical strategies for success

In the fast-paced world of healthcare, effective time management is essential to maintaining productivity, reducing stress, and achieving a better work-life balance. This recorded webinar is designed to help you reflect on your current habits, identify challenges, and develop practical strategies for making the most of your time. By the end of this session, you will have the foundations of a tailored plan for improving your approach to time management, empowering you to focus on what truly matters in your personal and professional life.

Updated: Feb 12, 2026

Webinar: Work, stress, and positivity

This recorded webinar will help you to understand more about stress from an individual perspective and how to positively harness good stress. We’ll also share insights into how to strengthen your ability to handle workload pressure and the support that is available to you within the BMA.

Updated: Sep 4, 2024

Webinar: Managing stress and enhancing wellbeing in clinical practice

Clinical practice is demanding, fast-paced, and emotionally charged, leaving little time to pause and reflect. In this recorded webinar, you are offered the space to explore everyday stressors in clinical work and develop realistic, evidence-based strategies to support your wellbeing. With tools you can use immediately, the recording will help you reset, recharge, and reconnect with what is important to you at work.

Updated: Dec 4, 2025

Webinar: Personal and team resilience

This recorded webinar will concentrate on individual and team resilience. We will look at what resilience means and why it is important to your wellbeing and learn more about the five fundamentals of building resilience.

Updated: Sep 4, 2024

Understanding resilience in the workplace

This module presents an introduction to resilience in the workplace from individual, team, and organisational perspectives.

Updated: Nov 30, 2022

Coaching and mentoring skills

This module introduces you to the principles and skills of coaching and mentoring, for the benefits of your own development, and that of your colleagues in the workplace.

Updated: May 9, 2023

Webinar: Coaching and mentoring – Enhancing professional practice

Coaching and mentoring are powerful tools for personal and professional growth that can enhance your effectiveness as a clinician. This recorded webinar explores the core principles behind these approaches and equips you with the skills to apply them effectively in your healthcare roles to support yourself, colleagues, and teams.

Updated: Sep 11, 2025

The art of effective feedback

The ability to give and receive effective feedback on your work supports your leadership behaviours and ongoing professional development. Conveying feedback in a positive, supportive, and constructive manner will strengthen your working relationships and help you motivate your colleagues. Receiving feedback means seeking out feedback proactively – and then acting on it – to enable improvement in your professional practice. This module will guide you through the process of giving and receiving feedback and using the feedback you receive to enhance your career.

Updated: Nov 30, 2022

Webinar: Providing and receiving feedback

Feedback is a vital skill for clinicians that drives personal and professional development, enhances patient care, and strengthens team dynamics. In this recorded webinar you will explore the key strategies for both giving and receiving feedback in clinical and non-clinical settings.

Updated: Oct 10, 2025

Quality improvement

A collection of five interlinked courses covering the basic steps of quality improvement. Starting with an explanation of what QI is, the collection then covers the context of QI in the healthcare system, choosing a project, using the Model for Improvement, and finally how to make lasting change. While aimed at junior doctors, the courses are also likely to be useful for other healthcare professionals. All five courses include short videos throughout, providing advice and tips from experts. Modules include: What is quality improvement?, Quality improvement in the healthcare system, Choosing a quality improvement project, Using the model for improvement to improve clinical care, Overcoming resistance to quality improvement and securing lasting change.