Ward and Departmental Managers Development Programme

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This page support Ward and Department Managers on the Leadership Development Program. It provides high quality evidence to support the various aspects of leadership, including leadership through self and leadership through team. This page links a leadership reading list as well as evidence based tools such as BMJ Learning Learning and KnowledgeShare.

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BMJ Learning

General

These recorded webinars are designed for current and aspiring leaders, including those who have leadership responsibilities without a formal leadership title. They explore the essential skills and strategies needed to build professional influence, inspire confidence, manage diverse teams, navigate change effectively, and improve patient care and clinical outcomes. Suitable for both ‘accidental leaders’ and those planning to move into leadership roles, the webinars provide practical guidance to help strengthen leadership capability and effectiveness. While the second webinar complements the first, it can also be completed as a standalone resource.

Webinar: Leadership essentials

Updated: Feb 2, 2026

Webinar: Leadership essentials 2

Updated: Dec 1, 2025

Leading through self

These modules explore personal leadership attributes, including emotional intelligence, self-awareness, inclusion and compassion. They offer insights into understanding personal behaviours and interactions, and consider how inclusive and compassionate approaches can contribute to effective leadership in healthcare settings.

Emotional Inteligence Updated: May 5, 2023

Inclusion essentials Updated: Jun 8, 2023

Inclusive leadership Updated: Nov 7, 2024

Compassionate and Inclusive Leadership Updated: Mar 25, 2025

Leading through the team

These modules focus on the dynamics of effective teamworking, including psychological safety, resilience, workload management and collaboration. They provide practical perspectives on supporting colleagues, fostering positive team cultures and helping teams work effectively in demanding environments.

Webinar: Building psychological safety in teams Updated: Feb 10, 2026

How to get the best out of your team Updated: May 9, 2023

Webinar: Personal and team resilience Updated: Sep 4, 2024

Workload and time management Updated: May 27, 2025

Webinar: Time management: Practical strategies for success Updated: Feb 12, 2026

Leading through an inclusive, just and learning culture

These modules explore topics such as civility, unconscious bias, inclusion, workplace behaviours and psychological safety. They examine factors that contribute to respectful working environments and support reflection on how organisational cultures can influence staff experience and learning.

Webinar: Building a culture of civility in the NHS Updated: May 19, 2025

Understanding unconscious bias Updated: Sep 16, 2019

The impact of micro-behaviours Updated: Nov 7, 2024

Preventing bullying and harassment Updated: Nov 30, 2022

Webinar: Preventing bullying and harassment Updated: Sep 4, 2024

Tackling sexual harassment in the workplace: a complete guide Updated: Jan 6, 2026

Webinar: Preventing sexual misconduct in the workplace Updated: Feb 6, 2025

Leading through communications and influencing

These modules consider communication skills that can support effective leadership and professional relationships. Topics include cultural communication, assertiveness, influencing others and managing challenging conversations in workplace settings.

Webinar: Communication essentials Updated: Nov 12, 2025

Cultural communications Updated: Jun 7, 2024

Webinar: Being assertive in challenging situations Updated: Oct 24, 2025

Managing difficult conversations and difficult people Updated: May 27, 2025

Webinar: Courageous conversations at work Updated: Jun 25, 2025

Leading through care

Resources in Leading Through Care introduce approaches to quality improvement and decision-making within healthcare. They provide an overview of methods that can be used to support service improvement and explore factors that may influence individual and group decision-making

Quality improvement

A collection of five interlinked courses covering the basic steps of quality improvement.

Decision-making for individuals and groups Updated: May 27, 2025

Leading through development, coaching and mentoring

These learning modules and recorded webinars provide practical guidance on coaching, mentoring, and feedback skills to support personal and professional development in healthcare settings. Participants will explore the principles of coaching and mentoring and learn how to apply these approaches to support their own growth, as well as that of colleagues and teams. The resources also focus on developing the skills needed to give and receive feedback effectively, helping to strengthen leadership behaviours, workplace relationships, team performance, and patient care. Together, they offer strategies for fostering constructive communication, supporting continuous improvement, and enhancing professional practice in both clinical and non-clinical environments.

Coaching and mentoring skills Updated: May 9, 2023

Webinar: Coaching and mentoring – Enhancing professional practice Updated: Sep 11, 2025

The art of effective feedback Updated: Nov 30, 2022

Webinar: Providing and receiving feedback Updated: Oct 10, 2025

Leading through challenging times

These modules focus on supporting people through periods of challenge and change. Topics include coaching, mentoring and effective feedback, offering perspectives on personal development, professional support and workplace learning.

Coaching and mentoring skills Updated: May 9, 2023

Webinar: Coaching and mentoring – Enhancing professional practice Updated: Sep 11, 2025

The art of effective feedback Updated: Nov 30, 2022

Webinar: Providing and receiving feedback Updated: Oct 10, 2025

Leading through resourcing

This module examines issues associated with managing people and services during periods of change. They provide information on areas such as absence management and adapting to changing workplace circumstances.

Managing absence Updated: Oct 06, 2021

Leading through change and uncertainty

These modules explore workplace wellbeing, resilience and stress management. They provide information on maintaining personal wellbeing and recognising factors that can affect resilience and performance in healthcare environments.

Webinar: Work, stress, and positivity Updated: Sep 4, 2024

Webinar: Managing stress and enhancing wellbeing in clinical practice Updated: Dec 4, 2025

Webinar: Work, stress, and positivity Updated: Sep 4, 2024

Webinar: Personal and team resilience Updated: Sep 4, 2024

Understanding resilience in the workplace Updated: Nov 30, 2022


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